How fees work
The answers to what couples ask before they book.
Insurance we work with
Abide is out of network with every plan, so you pay for each session yourself. We do not bill insurance, and we do not take Medicare or Medicaid. Many plans pay for couples work only in limited cases, so it is worth asking yours.
Out of network with insurance plans
No Medicare or Medicaid
If you pay yourself
You pay at the end of each session by card, including HSA and FSA cards. Louise sets your fee by the length of the session, and every session runs 80 minutes. She keeps a small number of reduced-fee times; ask how to request one. You see your fee in writing before you start. We ask for 24 hours' notice to change or cancel a session.
Receipts for reimbursement
Each month we give you an itemized receipt (a superbill) with the dates and kind of session, to send to your plan, which may reimburse part of out-of-network care. It carries a diagnosis code your plan can see. Your plan decides whether it pays anything, so ask before you start.
An estimate in advance
If you pay without insurance, you have the right to receive a good faith estimate of what your care will cost before you start. We give you one in writing before the first session. If the final bill is $400 or more above the estimate, you can dispute it. The estimate is not a contract.
Checking your benefits
We do not check benefits, because we do not bill your plan. If you want to know whether it reimburses, call it before the first session and ask about out-of-network mental health benefits.
What the first visit includes
Eighty minutes with Louise, the same length as every session after it. She meets the two of you, explains how she works and the limits of confidentiality, and listens to each of you. At the end you decide together whether to continue.
Would you like a written estimate?
Ask for it before the first session. We send it by email, with no obligation.